Author
 |
Topic |
ricer11
Posts: 214 Location:
View other posts by this member. | Posted - 28 July 2010 17:26  ok i know everyone prolly agrees tickets dont get answered fast enough i was thinking maybe we can find some way we can make our problems received by a mod or kirs faster like maybe when ever a ticket is been sent it will immediatly flash on the mods or krises screen then that way they can get it faster
|
| Back to top |  |
 |
Advertisement Upgrade to gold or platinum to remove this ad! |
|
| Back to top | |
 |
TRSblader
Posts: 845
View other posts by this member. | Posted - 28 July 2010 18:7  Edited: 7/28/2010 6:29:44 PM by TRSblader As soon as you make a ticket it already flashes on the mods screen in multiple places as well as sends an alert to their email. They just simply need to act quicker if this is becoming a problem again.
It also instantly notifies them as soon as any changes are made (you reply, they reply, it changes titles, who is in charge of it, or anything else).
If the mods aren't on often anymore, or can't check once a day to clean up a handful of tickets, then the mods who are around should be taking them over until the ones not around are replaced.
Lisa was awesome at making sure tickets were kept up with...wish she'd come back already. She's going to be even older when she finally does make it back :(
|
| Back to top |  |
 |
ricer11
Posts: 214
View other posts by this member. | Posted - 28 July 2010 19:15  yeah i here yah brent
|
| Back to top |  |
 |
ricer11
Posts: 214
View other posts by this member. | Posted - 28 July 2010 19:16  good idea brent i think that wa peeps can have there answered guarented in 24hrs
|
| Back to top |  |
 |
Tool_Juggalo
Posts: 207
View other posts by this member. | Posted - 28 July 2010 20:32  It'll be a good while still before Lisa makes it back Brent. Next time I'm on a computer with AIM, I'll fill you in...
|
| Back to top |  |
 |
TRSblader
Posts: 845
View other posts by this member. | Posted - 28 July 2010 21:0  I figured as much, and please do. Just send me an IM cause I'm sure it still comes to my phone. Was starting to think you were too good to talk to the people who knew you the longest 
|
| Back to top |  |
 |
ricer11
Posts: 214
View other posts by this member. | Posted - 29 July 2010 7:13  lol but still dont yall think something like that can be done faster then peeps wont get mad at game
|
| Back to top |  |
 |
TRSblader
Posts: 845
View other posts by this member. | Posted - 29 July 2010 7:21  How do you get faster than instantly? Should they get the alert BEFORE you submit the ticket? "Hey ricer11 is going to submit a ticket in 5 minutes. get ready!" If you figured out a way to consistently predict the future, you would no longer even care about this game.....
|
| Back to top |  |
 |
Rasn1320
Posts: 695
View other posts by this member. | Posted - 29 July 2010 7:44 
Originally posted by ricer11
ok i know everyone prolly agrees tickets dont get answered fast enough i was thinking maybe we can find some way we can make our problems received by a mod or kirs faster like maybe when ever a ticket is been sent it will immediatly flash on the mods or krises screen then that way they can get it faster
umm im so exhuasted from tickets,no comment lol. I will say 1 thing i truly miss Lisa!
|
| Back to top |  |
 |
ricer11
Posts: 214
View other posts by this member. | Posted - 29 July 2010 7:45  but do they answer it instantly no
|
| Back to top |  |
 |
zooooooom
Posts: 76
View other posts by this member. | Posted - 29 July 2010 8:3  my ticket has to do with codes and i hear nobody can help but kris and ive had my ticket in for over a week with no reply
|
| Back to top |  |
 |
Rasn1320
Posts: 695
View other posts by this member. | Posted - 29 July 2010 8:22 
Originally posted by zooooooom
my ticket has to do with codes and i hear nobody can help but kris and ive had my ticket in for over a week with no reply
Got ya beat mine is almost a month
|
| Back to top |  |
 |
zooooooom
Posts: 76
View other posts by this member. | Posted - 29 July 2010 13:39  holy cow can you play the game.... i cant even login...
|
| Back to top |  |